Shipping Policy
Thank you for shopping at oxeagle-lab.com! We are committed to delivering your products quickly and securely. Below are the details of our shipping policy:
Shipping Locations: We currently offer shipping to the following regions:
· United States
· Singapore
Processing Time:
· If your item is in stock, it can be shipped out in 1-2 business days, otherwise, it may take up to 5 business days.
· Please note that orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods & Delivery Time:
· United States: Standard shipping typically takes 5-12 business days depending on your location.
· Singapore: Standard shipping usually takes 3-7 business days.
Shipping Carrier: We ship all orders via USPS, YunExpress, ePacket or J&T Express, depending on your location and the shipping method selected during checkout. You will receive tracking details for your order once it has been shipped.
Shipping Rates:
· Shipping rates are calculated at checkout based on the destination and your order price.
· Free shipping is available for orders over a specified amount
|
Destination |
Order Amount (USD $) |
Standard Shipping (USD $) |
|
United States |
$0.00 - $39.99 |
$6.99 |
|
United States |
$40 and up |
Free |
|
Singapore |
$0.00 - $39.99 |
$6.99 |
|
Singapore |
$40 and up |
Free |
Order Tracking: Once your order has been shipped, you will receive a tracking number via email, so you can monitor your shipment’s progress.
Customs & Import Duties: For international orders, please be aware that customs duties or taxes may apply depending on your country’s regulations. These fees are the responsibility of the customer.
Issues with Delivery: If you experience any issues with delivery, such as a lost or damaged package, please contact our customer service team at support@oxeagle-lab.com, and we’ll assist you as quickly as possible.
Thank you for choosing Oxeagle! We appreciate your trust in our products, and we’re here to support your health journey.